КОЕК Мобайл

Kropyvnytskyi and KOEK are now in your smartphone, the following functions will be available to every subscriber of Kirovohradoblenrego:

✅ Adding an unlimited number of personal accounts
✅ Monitoring of charges and counter indicators for personal accounts
✅ Pay electricity through the application.

❗ And also:
⚡ Feedback from the utility company
⚡ Push notification about the need to repay the debt

Thanks to our mobile application, subscribers will be able to easily interact with utility companies and KOEK.

We recommend that you familiarize yourself with the list of frequently asked questions!

Frequently asked questions:
❓ How to register in the KOEK mobile application?
💬After you clicked to download COEK, you will need to enter the following data
📝 Enter your full name in Ukrainian
🔐 Come up with a password for registration
📧 Enter your email address
📱 Enter your contact phone number

❓ How to add a personal account number?
💬 After registration, you need to enter the current number of your personal account from the KOEK payment receipt, if you cannot add your personal account number, you can choose to add it by the date of the last payment.

❓ How to pay KOEK in the mobile application KOEK MOBILE?
💬 In order to pay KOEK - you need to go to the payment menu in our mobile application, enter the desired amount to pay for electricity and follow the following instructions in the mobile application.

❓ When to transfer meter readings? Dates of transmission of meter readings.
💬 Meter readings must be transferred two to three days after the end of the calculation period of the calendar month.

❓Who do I contact if I have problems with the mobile application?
💬 If you have technical or everyday difficulties when interacting with the mobile application - you can always contact the support service in the mobile application, or to the e-mail of the developers of the KOEK MOBILE mobile application:
📧contact@it-serve.net

We will be happy to introduce the necessary help and support in case of difficulties in using the KOEK mobile application.